You are entitled to cancel your order for the Goods without penalty within seven days of the Goods having been delivered to you. In such an event, you will receive a full refund of the purchase price within thirty days of the date of cancelling this agreement.
Goods may be returned only when defective, damaged or if the product supplied is not the same product as what was ordered. If the Goods are defective in any way this must be reported within twenty four hours after the product having been delivered to you and must be returned to us within a period of one month after delivery.
I am extremely impressed with Philtron’s service! My trombone stand was delivered earlier than expected, and I was kept updated every step of the way through their tracking app. The communication was excellent and I always knew exactly where my package was. Fast, reliable, and professional — highly recommended
